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Terms & Conditions

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GOVERNING LAW AND JURISDICTION ATTRIBUTION

Legislation

These Terms & Conditions are governed by Armenian law. Unless imperative legal provision to the contrary, users and the Company hereby irrevocably submit to the exclusive jurisdiction of the competent courts of Yerevan, Armenia any claim or matter arising under or in connection with the Content or use of the Site, including in case of guarantee, plurality of defendants or summary proceedings. “Persona”, which controls and manages this website from Armenia, does not guarantee that these materials are appropriate or available for use in other countries. No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one year after the cause of action has accrued, except where this limitation cannot be imposed by law. Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to one of our official emails).

Mandatory Informal Dispute Resolution Process

Before filing a claim against each other, you and Persona must first participate in the informal dispute resolution process described in this section.
The claiming party shall send to the other a short, written statement (“Claim Statement”) with their full name, mailing address, and email address explaining: (a) the nature and details of the Dispute; and (b) a proposal for resolving it (including any money being claimed and how that amount was calculated). Sending a Claim Statement tolls the running of any applicable statute of limitations for a 60-day period beginning on the date the Claim Statement is received. You should send your Claim Statement to Persona by email to [email protected]. Persona will send Claim Statements and respond to you at the email address associated with your PBA.am account, unless you request otherwise.
When either of us receives a Claim Statement, the parties will attempt in good faith to resolve it informally. If we're unable to resolve it within 60 days from receipt, then we each have the right to initiate a formal claim against the other in small claims court or individual arbitration, subject to the terms of this Dispute Resolution Agreement. Failure to complete this process is a material breach of the Terms, and no court or arbitrator shall have jurisdiction to hear or resolve any Disputes between you and Persona.

Small Claims

Disputes raised but not resolved through the mandatory informal dispute resolution process can be brought in small claims court in: (a) Yerevan, Armenia; or (b) another place we both agree on. We each waive the right to bring any Disputes between us, in courts other than small claims court, including courts of general or special jurisdiction.